Buenos días Oscar, al intentar rescatar una copia de seguridad me sale el siguiente error "Empresa:Field'usercloud' not found, he procedido: 1 - Cerrar el programa y ejecutar C:\SYSME\SGC\stop.bat 2 - Borrar la carpeta C:\SYSME\sysmeserver\data\ 3 - Copiar la carpeta del backup (la que tiene por nombre la fecha y hora) en C:\SYSME\sysmeserver\ y ponerle como nombre "data" (sin las comillas) 4 - Iniciar
y sale el mensaje, a que puede ser debido, un saludo
Esto ocurre porque la copia de seguridad pertenece a una versión anterior al programa donde se está intentando restaurar.
Para solucionarlo:
- Copia el contenido del fichero C:\SYSME\SGC\actualizabdsysmeORI.txt en C:\SYSME\SGC\actualizabdsysme.txt y guarda el fichero
- Copia el contenido del fichero C:\SYSME\SGC\actualizabdsysmehotelORI.txt en C:\SYSME\SGC\actualizabdsysmehotel.txt y guarda el fichero
Hi, please I need your help as I have a similar issue to this. I installed the software on the computer and when I open it, it first opens and pops up a screen that says employee password but I have neither created nor added any employees yet.
When I click on cancel, it then pops up the error that says
"You have not made any backups in SYSTEM>BACKUPS, we recommend that you make regular backups to keep your data safe.
Meanwhile I've not even used the software. What could be the cause of this issue and how can I fix this please?
(24-11-2025, 06:50 PM)sysme escribió: Hi Umbra Mall, welcome to the Sysme Support Forum,
If you didn't set a password for the default employee .. the default password is 1
Thanks so much. It is now working smoothly. If I do encounter any further issues in the process of setting up or using, I will definitely come back to state it here. Really appreciate the prompt help.